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Discover with Kailis | Sterling Silver Care

Sterling silver united with lustrous Australian South Sea pearl

The Kailis Jewellery design ethos is to reflect and empower the unmistakable beauty of its wearer. Every pearl is is unique, making each jewellery piece truly one-of-a-kind.

Our Silver collection embodies this ethos by offering everyday jewellery that are designed to be worn forevermore.

We are committed to selecting only the very best materials for our jewellery, and this quality means that thoughtful care must be taken when looking after your silver.

Did you know?

Tarnishing is a natural occurrence with sterling silver. It occurs after exposure to everyday chemicals, air, skin, and oils, to name a few. Simply put, it is a chemical reaction that causes discolouration to outer layers of a metal.

The phenomenon, also known as oxidation, also occurs in copper, brass, and aluminium. As sterling silver is a common jewellery metal, most people will have experienced it.

There is no way to avoid tarnishing. We recommend you simply follow the below instructions to keep your silver jewellery looking as good as new.

How to care for your silver jewellery

It is best to dry polish frequently using your Kailis silver polishing soft cloth. When doing so, please ensure that the cloth does not come into contact with the pearl.

We recommend a light polish at home after each wear to prevent tarnish building up, and a standard clean by the Kailis Jewellery team for light tarnishing. Our Silver Polishing Kit is an excellent addition to your home cleaning routine, and contains a silver polishing spray, Kailis silver cloth, and mini soft bristle brush.

You can take your piece in to your closest boutique for its complimentary standard clean. If you are unable to visit a Kailis boutique, please contact our customer care team.

If your jewellery requires further attention, it will require assessment by our Jeweller. Our team will be in contact with their findings and recommendations, along with any further steps.

Please ensure you do not swim, shower, sleep or exercise whilst wearing the jewellery, as this can cause damage to it. A humid environment can also affect the metal, and lead to quicker tarnishing.

When not worn, please store the silver in your Kailis pouch or in its original box in a cool, dry environment. This will keep it protected in between wears.

Contact our dedicated customer care team on (08) 6245 5213 or customercare@kailis.com.au if you have any queries about your Kailis silver jewellery and its care.

Please note, silver jewellery featuring a brushed finish or oxidised silver should not come into contact with the silver polishing cloth, and should only be professionally cleaned. Pieces that feature such details include our Marine Reflection bangle, Verity suite, Tidal Emboss ring, and Tidal Deboss ring.

For more information on caring for your silver, please go to our Product Care guide.

Shop the Kailis Silver collection