Caring for your Pearls

Kailis pearls are the most radiant when they’re worn. If cared for correctly they will remain as beautiful as the day they were purchased, to be treasured by generations. To clean your pearls, simply wipe them with a soft, damp cloth to remove excess oils and dirt. There is no need for detergents, alcohol or other cleaning solutions. Your pearls will respond naturally to a gentle, chemical-free clean. Do not let your pearls come into contact with hairspray, cosmetics, suncreams and perfumes as these contain chemicals that can damage the nacre. Although pearls can be worn every day, it is advisable not to swim, shower, sleep or play sport whilst wearing them.

Kailis pearls and jewellery are best stored in a soft cloth or their original case, where they will remain away from other gems or jewellery that may rub against them. Diamonds and other hard items may rub the pearls surface and mark the pearl or metal surfaces. If you are travelling, we recommend wrapping your jewellery in soft tissue or cloth to avoid any movement or rubbing which may damage the pearls. To keep your Kailis pearl jewellery in excellent condition we offer our customers a complimentary annual cleaning service or strand restringing. To arrange your Kailis jewellery clean or restringing please contact your nearest Kailis store or email customercare@kailis.com.au

DIAMOND CARE

To help maintain your jewellery’s shine, we recommend cleaning it periodically with a mixture of gentle detergent and warm water. You can use a small soft brush to remove excess dirt. Kailis provide a microfiber polishing cloth with each gold or platinum purchase which can be used to polish the metal and diamonds. Avoid soap, cosmetics, cooking grease, natural skin oils, chlorine or bleach whilst wearing your diamonds as these can and will dull your gems. Also avoid wearing your diamond when doing heavy work / labour as even a diamond can be chipped by a hard blow along its grain.

WHITE GOLD

All White Gold jewellery is plated with white Rhodium for shine and a brilliant white finish. Rhodium plating will naturally wear over time, depending on the frequency of wear and other environmental factors and should be replated from time to time to ensure the colour and shine is optimum.

SILVER CARE

Regular care should be taken to prevent tarnish build-up on Sterling Silver which naturally occurs when silver reacts with the air. Dirt and smudges can be easily removed from silver by dry-polishing the surface with a silver polishing soft cloth, which include anti-tarnish agents. Although soft detergents mixed with warm water are fine, don’t expose your silver to harsh soaps, chlorine, bleach or other household cleaning chemicals.

WIRES, CHAINS, OMEGA AND OTHER RIGID PIECES

Non-Flexible Jewellery items are delicate and require a certain level of care. These pieces should be worn carefully as they may misshape through impact, pressure or pulling (and this damage is usually irreparable). You should always remove these items for sleeping, playing sport, swimming or showering. When not wearing the piece it should be laid flat and stored in a suitable jewellery box separate to other pieces of jewellery to avoid accidental damage or kinks.